Frequently Asked Questions
Everything you need to know about your Sidemen Clothing order.
How long will my order take to arrive?
Standard UK delivery typically takes 3-5 working days. International shipping times vary by location but generally take between 7-14 working days depending on your local customs processing.
What is your return policy?
We offer a 14-day return policy from the date you receive your items. Products must be in their original, unworn condition with all tags still attached to be eligible for a refund.
How do I know which size to order?
Each product page features a detailed size guide. Our clothing generally follows a standard UK fit, but we recommend checking the specific measurements for oversized or limited edition drops.
Will I have to pay customs or import duties?
For international orders outside of the UK, customs charges and import duties may apply once the parcel reaches its destination country. These charges must be paid by the recipient.
Can I cancel or amend my order after it's been placed?
To ensure fast shipping, we begin processing orders immediately. Therefore, we are usually unable to cancel or change an order once it has been confirmed. Please double-check your details at checkout.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and Klarna for flexible payment options.